Support Center

Solution Strategist’s holds strongly to its belief of “clients for life”.  As such we believe that post implementation support is the true cornerstone to the successful adoption of our product and the assurance that you receive the full return on investment you expected from our products and services.  SSI can fulfill its support commitment to you both on-site and remotely using our support technology tool.

On-site Support

On-site support can be provided on an as-needed basis.  It may cover any of the services we normally provide, including upgrading your system to a new version, additional training, or troubleshooting an existing problem. 

SSI’s Help Desk

Solution Strategists uses the latest technology that allows us to instantly support clients over the Internet. We can view your computer's screen and control your mouse and keyboard for fast problem resolution via the Web.  It is a faster and less expensive problem resolution than on-site support.